Privacy Policy

ScheduleAge Platform – Your Private Account

(This section applies to subscribers of ScheduleAge. Also refer to the Public Web Site terms and conditions.

The ScheduleAge Platform empowers consumers (once they are subscribers) in a unique way and our commitment to this Privacy Policy reflects our belief that the user should control their personal information.

PATENT PENDING

Australian Patent No. 2015208671

If these conditions change, as may happen from time to time, we will advise you of this change and seek your acceptance of adjustments as required.

Legal Basis: Should any term in this Privacy Statement not comply with law, then that term shall no longer apply, or apply to the extent required by law.  All other terms remain unchanged and fully enforceable.

Details we Store (Personal): We store your details on your behalf.  These details may be referenced at any time by ScheduleAge rules providing that each reference is made available for only your use, or if you have shared any Schedule (hereafter to also mean all template types) with any other party, only those parties with whom you have agreed.

Public Marketing: Users may use social media to share their Schedules (see Definition in Terms and Conditions Section) and if approved, publish Schedules using the public landing page method of the ScheduleAge platform. By subscribing to ScheduleAge, if a user elects to market a Schedule, then the user unreservedly approves the distribution of the information which is in that Schedule and the disclosure of their email address to the user community. The user is solely responsible for ensuring the privacy in relation to the marketing of their own templates and obtaining the entitlement to share the information disclosed.

Private Template: This can be achieved by social media distribution or through the ScheduleAge inter-user communications method. By subscribing to ScheduleAge, if a user elects to market their templates, then the user unreservedly approves the distribution of the related information which is in the Schedule, and the disclosure of their email address to the user community. The user is solely responsible for ensuring the privacy and entitlement to share the information disclosed.

In-Use Share: This can be achieved by “Share View” or “Role” method, through the ScheduleAge inter-user communications method. By subscribing to ScheduleAge, if a user elects to share their In-Use versions, then the user unreservedly approves the distribution of the related information which is in the Schedule and is solely responsible for ensuring the privacy and entitlement to share the information disclosed.

Community Use: Where Schedules are created for community or business use, additional terms and conditions may apply, including the sharing of your actions with others, allowing for interactions across the community.  This may include communicating the results of specific responses (via Records), and directing of notifications and responses to nominated Roles in the communities.

Anti-spam commitment: Your email address and preferred method of contact is as nominated by you.  You may change this at any time, and therefore Opt out of using email.  As a condition of Opting Out, you accept that ScheduleAge may function with reduced functionality.

Community Notifications: For community notifications, the use of email addresses is understood to be approved for use by that community according to their membership and terms and conditions of use of ScheduleAge.

Where sharing of notifications and Email distribution is managed by a specific community, then sharing of your details will be via your nominated ScheduleAge Name (first name and last name), and not through distribution of your email address details. In all cases, if a user shares information then the user is solely responsible for ensuring the privacy and entitlement to share the information disclosed.

Email Communications: ScheduleAge communicates via notifications.  However, email communication is required for administrative purposes and advising details of products and services and marketing of Schedules.

Acceptance of Email Notifications: It is a requirement that users accept email communications generated by ScheduleAge as a condition of use of ScheduleAge.

Updates from Assigned Roles: Where a User assigns Roles, notifications are automatically sent to the originating user so the assigned Role’s actions are tracked as part of the execution of that Schedule.

Location: Your location is an important in applying some types of Schedules where information is specific to your location.  In that case, your location is only used to the extent that it remains personal to you, and specific to the benefits you receive in personalising a Schedule and your Account to match your needs.

Where Advertising is specific to location, ScheduleAge will not disclose your location details.  However, advertising messages may change according to your location.

Time & Location: Your local time may change according location.  We will track your location to ensure that notifications occur as intended.

Your location may also be tracked as part of our account management and for the purpose of tracing your history of system usage.

Device Identifier: This will be tracked to ensure that you have access to the ScheduleAge system according to your devices as registered for your ScheduleAge account.

Use of Cookies: ScheduleAge is reliant upon cookies to function on your browsers and via the ScheduleAge Apps.  This requires information to be stored on your hard disk drive and processed on your device, and allows the tracking of user actions and collecting of information.  Cookies are also used for defining preferences and authentication.  For ScheduleAge to operate, you must have cookies enabled.

Cookies are also used as part of our user experience improvement program as well as advertising, analytics and tracking of related on-line actions.

Sharing of Your Calendars: ScheduleAge synchronises to your legacy calendars.  To support this function, you may require adding plugins to your legacy calendars.  ScheduleAge is not responsible for the operation of your legacy calendar, nor plugins.  Legacy calendars are prone to upgrades and instabilities due to the lack of standardisation. ScheduleAge is not responsible for the adherence of legacy calendars to standards, including, but not limited to the CALDAV standard.

Support Functions: In order to assist users as part of ScheduleAge delivering Support activities, users may be asked to provide on-line access to their accounts. This type of access is completed with the approval of the user at the time that support is being provided.

Standard Support Offering: ScheduleAge is an on-line service, and includes on-line guidance as part of the service. ScheduleAge is not obligated to respond to support requests. Support will only be considered via email requests to the ScheduleAge published Email address or other support request mechanism as may be notified from time to time.

Support Investigation: For technical problems, you must make all reasonable efforts to identify and resolve problems using on-line help and tutorials prior to access ScheduleAge support services.  Where support investigations uncover a fault relating to the configuration of the service by the user, ScheduleAge reserves the right to charge support fees at the rate of AUD$125 per hour.

Rights to Review Usage  As part of our audit process, ScheduleAge reserves the right to review usage, and details of activities as may be required to determine authorised and unauthorised usage, fair and reasonable usage, and verification of security and performance obligations for the ScheduleAge service.

Prepaid Subscriptions: ScheduleAge will not provide any refund for any remaining prepaid period for a prepaid subscription.

Storage of Information: ScheduleAge will store your information for the duration of your subscription, and for a minimum period of 12 months after the subscription period. Archival copies of information may be stored indefinitely at the discretion of ScheduleAge. Charges for restoring data to reinstate your account or access to archived data are applicable at the rate of AUD$125 per hour.

Legal Access: ScheduleAge will comply with any lawful request to provide access to data.

Suspension of Schedules: At the sole discretion of ScheduleAge, a Schedule may be withdrawn if that Schedule is not deemed to comply with privacy or security specifications and standards and any other statutory requirements.

Illegal Use of ScheduleAge: ScheduleAge reserves the right to discontinue a user’s service if the service is used in any illegal way, such decision being at the sole discretion of ScheduleAge.

Public Web Site – www.scheduleage.com

We may collect website visitors’ contact information (like their e-mail addresses). Unless you object, this information may be used:

  1. to send news, information about our activities and general promotional material which we believe may be useful to you;
  2. to monitor who is accessing the website or using services offered on the website; and to profile the type of people accessing the website.

If you do not wish to have your personal information used in this manner or for any other specific purpose, you can e-mail us accordingly.

We utilise “cookies” which enable us to monitor traffic patterns and to serve you more efficiently if you revisit the site. A cookie does not identify you personally but it does identify your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.

We will not sell or otherwise provide your personal information to a third party, or make any other use of your personal information, for any purpose which is not incidental to your use of this website. For the removal of doubt, personal information will not be used for any purpose which a reasonable person in your position would not expect.

If you request us not to use personal information in a particular manner or at all, we will adopt all reasonable measures to observe your request but we may still use or disclose that information if:

  1. we subsequently notify you of the intended use or disclosure and you do not object to that use or disclosure;
  2. we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for government or public security in the performance of their functions; or
  3. we are required by law to disclose the information.

We will preserve the content of any e-mail you send us if we believe we have the legal requirement to do so.

Your e-mail message content may be monitored by us for trouble-shooting or maintenance purposes or if any form of e-mail abuse is suspected.

Personal information which we collect may be aggregated for analysis but in such circumstances we would ensure that individuals would remain anonymous.

All personal information which we collect (including your contact details and, if relevant, credit card details) is kept confidential to the best of our ability. You will appreciate, however, that we cannot guarantee the security of transmission.

We consider it is the responsibility of parents to monitor their children’s use of our website. Nevertheless it is our policy not to require personal information from persons known to be under the age of 18 years or offer to send any promotional material to persons in that category.

You are entitled to have access to any personal information relating to you which you have previously supplied to us over this website. You are entitled to edit or delete such information unless we are required by law to retain it.

If you wish to comment on or query our privacy policy, or if you wish to make an inquiry regarding any personal information relating to you which may be in our possession, contact us.

Security of Credit Card Payment

The privacy of your payment information is very important to us.

If you pay for your subscription via an app store like iTunes or Google Play, or via an online wallet like PayPal Braintree or Google Checkout, we never receive your credit card information.

If you pay via credit card, we contract with third party payment processors who are responsible for ensuring that your payment data is handled securely at every step:

SSL (Secure Sockets Layer): Your credit card information is collected on a secure https web page using SSL.

PCI-DSS Compliant: We use credit card processing firms that are fully PCI-DSS compliant, which means they meet all industry standards for cardholder security.

Compliant Payment Gateway: We never store your credit card number or your security code (CVV code). We only store a payment “token” (an order number generated by the processor), which allows us to charge your card automatically for auto-renewing subscriptions, or to look up your payment transaction without having your card details.

Legal

ScheduleAge is a Trade Name of Eyerecs.com Pty Ltd registered with the Australian Securities and Investment Commission (ASIC).

EYERECS.COM Pty Ltd Trading as SCHEDULEAGE is an Australian company registered in New South Wales (ABN 67 164 829 850).

The ScheduleAge Logo is a trademark of Eyerecs.com Pty Ltd.

Corporate Address: 36A Wicks Road, North Ryde NSW 2113, AUSTRALIA

Corporate Contact: +61 2 9878 6704

Corporate Email: contact@scheduleage.com

Legal Jurisdiction: These terms are governed by the laws of the state of New South Wales, Australia.

Community Liability: If you use ScheduleAge for a Community Use, co-ordinating Roles, sharing amongst your members, including dissemination of information, media, notifications and emails to your members, you are accountable to the extent limited by law for any liability imposed upon ScheduleAge for the use of the services by your Community.

Use of the Service “As Is”: You agree to use the service “as is” and will not hold ScheduleAge accountable for any service disruption, malfunction, security breach or data loss to the extent as limited by law. ScheduleAge does not warrant the service, nor guarantee that the service is error free and not vulnerable to disruption. ScheduleAge may at its discretion complete essential maintenance to the service, which may interrupt the service from time-to-time. It is your responsibility to verify that the ScheduleAge service is capable of meeting your requirements.

Should any liability apply to ScheduleAge, then this liability is limited to the value of your subscription for the 12 months period preceding the notification to ScheduleAge of that liability, providing that the liability is legally enforceable.

Notices: Must be in writing to the Corporate Address of ScheduleAge.

3rd Party License/Copyright: Rights associated with 3rd Party License and Copyright, are in accordance with those parties pre-existing rights.  ScheduleAge will acknowledge these rights as required, and in accordance with each parties’ terms of use.

ScheduleAge Platform:

PATENT PENDING

Australian Patent No. 2015208671

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